Shipping & Returns

Shipping

Physical Fine Art Prints

Each print is made-to-order and produced with archival-quality materials to ensure the highest standard.
Production time: 3–5 business days.
Shipping time varies by destination and will be shown at checkout.
All prints are shipped in protective packaging designed to prevent bending or damage in transit.
Tracking information is provided once your order has been dispatched.

Digital Downloads

Your files will be available for immediate download after purchase.
You will also receive a confirmation email with your download link and guide.

Returns & Refunds

We want you to be delighted with your purchase. However, due to the nature of our products, different return rules apply to digital and physical orders.

Physical Fine Art Prints

Each print is produced specially for you upon order.
As a made-to-order item, it cannot be returned or refunded unless it arrives damaged or defective.
If your print arrives in less-than-perfect condition, please contact us within 7 days of delivery at info@emlidigital.com with photos of the product and packaging, and we will arrange a replacement at no extra cost.
This policy is in line with EU consumer law, which allows exceptions to the right of withdrawal for goods made to the consumer’s specifications.

Digital Downloads

Due to the nature of digital products, all sales are final once the download link is provided.
By completing your purchase, you acknowledge and consent to immediate access to the files and accept that this waives your statutory right of withdrawal.
If you experience any technical issues with your files, please contact us and we will ensure you receive your purchase in full.